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Glow Wellness Spa Policies

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We ask you to book a minimum of 2 days ahead and cannot guarantee same-day appointments. Please do request to book online, and reach us via Chat to see what is available the same day. 

To book a session using a Gift Card - please head here >

All of your Questions are answered on our FAQ Page.

Booking online is easy, using Minbdody accounts. Create your account, save password & start booking massages, facials, classes - all in one place. You can modify/reschedule all of your reservations according to our cancellation policies. 

We ask you to prepay for your appointment when booking. We do not accept SpaFinder Cards.

All treatments canceled/rescheduled within 48h period or missed are subject to a $50 fee. Please submit a $50 fee here to reschedule/cancel your appointment within 48 hours. A prepaid appointment will be saved for future use - simply log in to your account to rebook. 

Red light canceled/rescheduled within 24h period or missed are subject to a $20 fee.

Please opt-in to email and text notifications - they will help you remember and enjoy your appointment.

Every membership has its own agreement that you digitally read-sign during the purchase. You can find your agreement under Glow Mindbody account/My Info/Autopays.
Once a 'Glow Pro', or 'Complete Glow' Member, every month you can book a custom 80min CBD Massage, or Our Signature Facial, or 'Skin Fitness' Facial, and enjoy any classes for $20.

Unused spa membership treatments roll over for an extra 10 days and expire after.

No refunds are allowed for unused, used, expired, late canceled, or missed services.

Communication is important to our therapists - please don't hesitate to speak about your needs for the best results.

You can leave a TIP using your credit card, just ask our receptionist upon your arrival.

Late Arrivals: In order for us to provide the best customer service experience to all of our clients, all appointments will still be finished on time.